Steps to Become a Home Insurance Claim Adjuster 2024

Insurance Claim Adjuster

Filing a claim may seem tempting, but in most cases it only makes financial sense when the cost to repair or replace something exceeds your deductible. Furthermore, any claims filed are reported to CLUE and could affect premiums at renewal time.

Before filing any claims on your homeowners or rental property policy, read through it thoroughly to understand how disputes with adjusters will be settled. It’s also wise to obtain a license as an adjuster in case any disputes arise between adjusters.


Many states require insurance adjusters to hold a high school diploma or equivalent, pass a state licensing exam, and complete insurance adjusting training. Adjusters may choose to pursue college degrees to differentiate themselves from non-degree applicants and gain employment faster while others may opt for self-directed, on-the-job training instead. It is crucial that before beginning their careers as insurance adjusters they research all applicable state requirements prior to making decisions regarding training methods or degrees.

Education requirements for becoming a home insurance claim adjuster often depend on which state one resides. Some require college-level coursework as a prerequisite to taking an adjusting exam; in others states these educational prerequisites may be waived altogether if one meets pre-licensing training and experience prerequisites.

No matter the educational requirements in your state, taking a pre-licensing course is an effective way to prepare for licensing exams and pass them with flying colors. Both in-person and online versions exist and can provide the knowledge needed for you to pass your state adjusting exam successfully.

Some states offer reciprocal licensure for adjusters who work across borders, which can save both time and money when seeking opportunities in different states. Most states will have continuing education requirements that must be fulfilled, which may be met via online courses, live courses, employer-sponsored training sessions, publications or lectures meeting CE requirements for your state.


Insurance adjusting license requirements differ by state. A few do not mandate adjusters being licensed at all, while others offer various licensing options. Each state imposes its own licensing process to become licensed adjuster; usually passing an examination and providing continuing education credits annually are needed to keep a license active.

Home insurance claim adjusters possess in-depth knowledge about all aspects of a house, as they assess damage and estimate repair costs. Many even hold contractor licenses so they can gain further insight into construction processes. Furthermore, these professionals possess expert negotiating skills with insurance companies in order to maximize homeowner compensation payments.

Many insurance adjusting schools provide online courses designed to prepare students for and pass state exams necessary for becoming insurance adjusters. Some courses include pre-licensing classes as well as the state exam all in one package to help students become licensed quickly and efficiently.

Some states permit non-residents to obtain licenses through reciprocity agreements with their home state; however, New York and California do not offer this option, meaning an adjuster wanting to work there must take an insurance adjustment exam for that state – each step can be time consuming and expensive.


Experience is key in any profession, and home insurance claim adjusters require in-depth knowledge of home construction and repair processes as well as being adept at communicating with homeowners who have lost possessions. Most adjusters begin their careers with staff positions at insurance companies under supervision until they feel ready to become independent adjusters themselves.

An effective home insurance adjuster should possess extensive experience dealing with various forms of damage such as water, fire and wind damage as well as building codes in their location. They will also possess extensive knowledge about plumbing, heating, electrical work and finishes such as drywall or paint work that go into restoring homes after disaster strikes.

Before an adjuster visits your home, it is wise to prepare by creating an inventory of all of your possessions and taking photos of any areas damaged or destroyed on your property. By giving an adjuster this information they can assess more quickly and thoroughly your claim while also giving you a good indication of how much compensation they will provide you for losses suffered.

License Requirements

Most states require insurance adjusters to obtain a license before working. While licensing processes differ by state, generally speaking they consist of pre-licensing education, an application with fees attached, an exam (prep courses are often available) and then taking an examination at state. Some may even require a background check and fingerprinting process as part of this process.

Not to forget, many states offer reciprocity when it comes to licenses for insurance adjusters, making travel between states simpler and allowing your professional opportunities to expand further.

Once you complete the licensing process in your state, it is vitally important that you maintain it with continuing education credits – this will give you the knowledge needed to do your job well and prevent suspension from practice.

Insurance claims adjusters are bound by local, state and federal regulations in regards to property damage and personal injuries. They must be able to communicate clearly with policyholders and attorneys while understanding complex policies and regulations and possessing strong attention to detail.

Insurance claims adjusting is a rewarding profession for those possessing an appropriate combination of education, experience, and skills. Alongside hard qualifications such as degrees and experience, adjusters must also possess strong work ethics and good interpersonal communication abilities that will enable them to advance in their career and become leaders within the industry.

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