Unemployment Insurance Field Agent

Full job description

Incumbents in this class are responsible for effecting compliance with the taxing provisions of the Delaware Unemployment Compensation Law. Provide in-depth financial analysis of employer accounting records, reports, journals, or statements to determine compliance with pertinent laws and regulations—conduct field investigations to determine eligibility of a claimant and employer coverage.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of a similar kind not specifically listed here.

• Provide in-depth financial analysis of employer accounting records, reports, journals, or statements to determine compliance with pertinent laws and regulations.
• Interpret and apply the Delaware Unemployment Compensation Law to identify coverage under its provisions.
• Analyze the employer’s total financial status and provide recommendations relative to the reduction of debt under the waiver and compromise provisions of the Law.
• Conduct sensitive negotiations with employers to obtain overdue unemployment payments, payment plans, interest, and penalties.
• Conduct field investigations to determine the eligibility of a claimant and employer coverage.
• Advise employers of legal actions which may be taken including placement of liens, attachment of employer assists, or prosecution.
• Prepare appropriate documentation and initiate the issuing of subpoenas under the provisions of the law.
• Advise employers of appeal rights and procedures for filing such appeals.

Job Requirements

JOB REQUIREMENTS for Unemployment Insurance Field Agent

Applicants must have education, training, and/or experience demonstrating competence in each of the following areas:

• Six months experience in accounting using Generally Accepted Accounting Principles (GAAP).
• Six months experience in auditing financial records and documents by Generally Accepted Auditing Standards, including assessment of internal and external controls.
• Six months experience in compiling, analyzing, and interpreting financial data to ensure effective and efficient accounting of funds or to make projections for financial planning.
• Six months experience in interviewing which includes using structured or unstructured interview techniques to obtain facts, explore issues, and identify courses of action.
• Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.
• Six months experience in writing reports in a structured format containing an introduction, presenting the thesis, purpose, or proposal with supporting evidence, explanation, facts, and analysis or examples with a conclusion or recommendations.

Conditions of Hire

Criminal background check: A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

This position is a classification organized under an exclusive bargaining representative (labor organization) that has been elected by employees as their representative for collective bargaining and other applicable terms and conditions of employment, in accordance with Title 29, Chapter 59, and Title 19, Chapter 13 and 16. This position is covered by a collective bargaining agreement based on its individual terms.

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hire’s Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

Selection Process

The application and supplemental questionnaire are evaluated based on a rating of your education, training, and experience as they relate to the job requirements of the position. You must provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title, and job duties. For education and training, list the name of the educational provider, training course titles, and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education, and training history as it relates to the job requirements.

Once you have submitted your application online, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.