Overview
In Norristown, we have licensed health insurance agents who help our customers with their plans while they are at the office. You need to have a license from your home state, but ResultsCX will help you get any other licenses you need for your new job. There is no list of leads; only approved live leads are sent!
Our agents talk to potential new members about the features and benefits of the different medical plans. They also help current members find the best goods for them during their yearly review by comparing costs and plans. While this is a sales job, we get paid to learn how to do it and don’t get paid based on how much we sell.
Do something that will make a difference
“I talked on the phone with a member who just found out they have a serious illness.” The member is by herself and doesn’t have any close family. She was confused by all the new doctors, medical words, drugs, and treatments. The member was scared about what the future held for her and worried that she wouldn’t be able to pay for upcoming costs. The member knew she was in good hands that day; we would take our time and figure out a way for her to get the treatments she needed at a price she could afford. There were times when we laughed together and times when we even cried a little. I looked up the member’s doctors and medicines and looked at their EoCs to find out more. Together, we were able to find a plan that would cover everything we needed and have low copayments. At the end of the call, the member thanked me for taking the time to explain how insurance works, along with the basics like MOOPs and deductibles, and for being kind when she needed someone to care. Made my whole week.”
We have higher hopes for ourselves… What’s Your Bigger? ResultsCX is the place to find it!
What are you going to do?
- Talk to people on the phone, through email, or through online chat.
- To get more people to apply for insurance, talk about the features and benefits of medical plans.
- Do a plan/cost study to find the best offering for the potential customer.
- Figure out which plan is best for the potential member and sign them up for that plan.
- Find your way around a computer with many windows and screens
- Fix any problems customers have while giving them a great time
What do I need to bring to the meeting?
- How to learn: You must have a high school education or GED.
- License: I have a resident health insurance license and my CE is done.
- Ability to Sell: We want people who are ready to close the deal and are charming and convincing and who are great at getting along with others and making connections.
- Professionalism in Technology: For this job, you’ll have to switch between different tools while talking to customers. You must have basic to advanced mechanical skills.
- When available: Available from 7 a.m. to 10 p.m. EST During the season, seven days a week
- Pay: Our on-site qualified pay rates start at $18/hr, but can go up or down depending on the client. Pay rates change based on how well the program fits the candidate during the selection process.
As an extrovert, I want to make connections, work together, and hang out with other people!
You must have the following to work at our Norristown site:
- dependable ways to get to and from work every day
- Live less than fifty miles from the address (1700 Markley St Suite 210, Norristown, PA 19401)
- The kind of person who loves making friends, going to work events, getting help from others in person, and having no limits on their job growth!
ResultsCX works to make sure that all qualified applicants are considered, no matter their race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, status as a veteran, or any other factor that is protected by federal, state, or local law.
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